Services
Warm Canadian Hospitality
Seasonal Non-Stop Connectivity
Air Canada operates seasonal non-stop services between Auckland and Vancouver from November to March, flying up to five times weekly. Via its Vancouver hub, passengers have seamless connections to 100+ destinations across North America, including more than 100 onward airports in Canada and the United States, all supported by efficient same-terminal transfers.
Passengers connecting through Vancouver to Canada or the U.S. on Air Canada are not required to collect their baggage, enabling a smoother transit experience. Travellers heading to the U.S. also pre-clear U.S. customs and border formalities in Canada, allowing them to arrive as domestic passengers and bypass entry queues on landing in the United States.
Onboard Service for All International Passengers
Across all international fares, Air Canada provides:
• Complimentary meals and beverages, including wine with service
• Award-winning in-flight entertainment, featuring an extensive library of movies, music and TV
• In-seat power, Wi-Fi, and personal seatback screens*
Premium cabins offer further differentiated service, including fully lie-flat beds in Signature Class (business class), priority airport services, and lounge access. Premium Economy delivers enhanced space, comfort, and priority benefits, while Economy is equipped with ergonomic seating and inclusive onboard service.
*Features may vary by aircraft and route.
Recognition and Awards
Air Canada has received multiple honours at the 2025 Skytrax World Airline Awards, including:
Air Canada
• Best Airline in North America
• Most Family Friendly Airline in North America
• Best Premium Economy Class Onboard Catering in North America
• Best Business Class Onboard Catering in North America
• Best Cabin Crew in North America
• Best Cabin Crew in Canada
Air Canada (Toronto)
• Best Business Class Lounge in North America
• Best Business Class Airline Lounge Catering
Air Canada rouge
• Best Low-Cost Airline in Canada
These awards reflect Air Canada’s ongoing commitment to onboard experience, airport services, catering, and customer care.
Local Airline & Trade Support
As Air Canada’s representative in New Zealand, we provide:
• Sales development and trade relationship management
• Co-operative marketing and promotional support
• Distribution strategy and industry engagement
• Local market insights and commercial partnership support
Our role is to ensure travel industry partners have the resources and support needed to grow and optimise Air Canada’s presence in New Zealand.
Contact Us

New Zealand Office
Level 26, The SAP Tower
151 Queen Street
Auckland 1010
Please contact your airline of query via their individual email located under "Our Clients"
PO Box 6247
Victoria Street West,
Auckland 1142